About the event
Date: 6 June 2019
Bucharest, Romania
Providing superior service is essential to continued success in a competitive world. But too many executives still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a companywide scale. Come and learn specific action steps you can take to fly over customers’ rising expectations and immediately improve the quality of service delivered at all levels, both internally and externally.
About the event
Date: 8 May 2018
Bucharest, Romania
Executive Conversations are exclusive sessions for senior leaders of large organizations to share cross-industry insights and bring global best practices back to their organizations. The event is organised by UP! Your Service and Ziarul Financiar. Executive Conversations is an event limited only to the invited senior leaders from selected organizations.
About the event
Date:9 June 2017
Bucharest, Romania
This is a workshop conducted by Ron Kaufman (a global educator and keynote speaker). Packed with real stories and powerful examples, The Secrets of Superior Service will inspire, educate and motivate you to focus your team towards progress, performance and profit, through proven and easy-to-apply customer service techniques and mindset.
