Right Mindset for Service Excellence
This workshop is not the traditional customer service training, but rather an engaging and interactive session where your employees learn valuable concepts about Service Excellence and how to develop Service Mindset. This essential two-day workshop is based on the methodology of world’s leading educator and thought leader Mr. Ron Kaufman. This workshop empowers your team to think differently, decide and act effectively in a variety of Customer Service situations.
Participants will learn and practice these principles through four modules.