Chat with Service intellect: Andreea Stanescu, Vice-President Service Delivery, EMEA, Stefanini

It is no secret that Stefanini has high CSI when it comes to service delivery, What is the key ingredient for excellent customer service in your organization? Indeed, Stefanini has a high CSI, but when it comes to CSI high is never high enough. Especially when you deal with hundreds of thousands of clients

David Gedlicka, CEO porsche finance group, Romania. Presenting his thoughts on customer service and a leaders role in improving it.

Here is our latest addition in the series of Chat with Service intellect. This month we had an opportunity to converse with David Gedlicka, CEO at Porsche Finance Group Romania. He shared with us his opinion on Role of Customer Experience in success of any organization. Find our coversation with him below:

Alexandru bogdan, marketing director, baneasa shopping city, bucharest romania, presenting his thoughts on customer service.

Last month we talked about an incredible initiative by Baneasa shopping city, their “Underground Parking Project”. We were curious to know more from their team, about their vision behind this project and how they put this vision into practice. Our curiosity was satisfied during our chat with Alexandru Bogdan, Baneasa Shopping City’s Marketing Director

Sonia Nastase, country manager, nestle nespresso romania. Presenting her thoughts on customer service.

At UP! Your Service all our actions are fueled by our vision “Romania becomes Role Model for Superior Service Globally”. Chat with Service Intellect is a initiative towards this vision,